If an employee has access to insights, but when they run reports, no data is returned, it is because the employee has not been setup with an expense group and input location access in Back Office.
To resolve this issue, please follow the steps below in Back Office.
Click Core Expense then click Reference.
Click Reference S-Z then click System Users.
Check if the employee is set up with the required expense group and input location access.
If the employee cannot be found, click the green
icon. Add the employee number, the required expense group and input location.
Click the save
icon.
If there is still no data showing on the report for the employee, it means the employee will also need to be granted pay group access.