If you encounter a situation where employees are not showing as reporting to a specific manager, we would firstly advise that you please use the 'Reports To' fields in the Post Person folder instead of the Hr Person Master folder.
Sourcing from Post Person rather than HR Person Master will produce more reliable results.
If you have checked the above and this does not resolve, please raise a new case online and reference the title of this article.
Employees not showing as reporting to manager in Insight
We have employees that should report into a manager however an Insight report they shows that they do not have a manager.
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Written by Joshua Shooter